Privacy Policy

Effective date: May 18, 2026

Alphire (“we,” “us,” or “our”) operates StarCaster, an online platform for audience engagement and campaign workflows (the “Service”), available at app.isitas.org and related domains. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Service.

Information We Collect

We may collect the following categories of information:

• Account information: name, email address, password (stored in hashed form), and profile or project settings you provide.
• Content and workflow data: contacts, campaigns, messages, assets, channel configuration, and other data you upload or create in the Service.
• Connected platform data: when you connect third-party services (for example social networks, email providers, or acquisition tools), we process credentials and data needed to perform actions you authorize, such as posting, harvesting public content, or syncing contacts.
• Usage and technical data: log data, IP address, browser type, device information, pages viewed, and diagnostic events used to operate and secure the Service.
• Communications: messages you send to us for support or account-related inquiries.

How We Use Information

We use information to:

• Provide, maintain, and improve the Service;
• Authenticate users and enforce account security;
• Execute workflows you configure (for example outreach, publishing, or data import);
• Respond to support requests and send service-related notices;
• Monitor performance, prevent abuse, and comply with legal obligations.

Legal Bases (EEA/UK Users)

Where applicable, we process personal data based on performance of a contract (providing the Service), legitimate interests (security, improvement, and fraud prevention), consent (where required for optional integrations), and legal obligations.

Sharing and Processors

We do not sell your personal information. We may share information with:

• Infrastructure providers that host the application and database (for example cloud hosting and managed database services);
• Integration partners you connect, solely to perform actions you request;
• Professional advisors or authorities when required by law or to protect rights, safety, and security.

Service providers are bound by contractual obligations to protect data and use it only for the purposes we specify.

Data Retention

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data subject to applicable law and legitimate retention needs (for example backups or audit logs).

Security

We implement administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; you are responsible for safeguarding your credentials and for configuring integrations appropriately.

International Transfers

If you access the Service from outside the United States, your information may be processed in the United States or other countries where we or our providers operate. We take steps designed to ensure appropriate safeguards where required.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, restrict, or port personal data, and to object to certain processing. To exercise these rights, contact us at privacy@alphi.re. You may also unsubscribe from non-essential marketing emails using instructions in those messages.

Children

The Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected such information, contact us and we will take appropriate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version with an updated effective date. Material changes may be communicated through the Service or by email where appropriate.

Contact Us

Alphire
Email: privacy@alphi.re
Website: https://alphi.re

Terms of Service

Effective date: May 18, 2026

These Terms of Service (“Terms”) govern your access to and use of StarCaster, the online platform operated by Alphire (“we,” “us,” or “our”), including app.isitas.org and related services (collectively, the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Eligibility and Accounts

You must be at least 16 years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly at support@alphi.re if you suspect unauthorized access.

The Service

StarCaster provides tools for audience engagement, contact and campaign management, content workflows, and integrations with third-party platforms. Features may change over time. We may suspend or modify the Service for maintenance, security, or product reasons.

Your Content and Permissions

You retain ownership of content you submit to the Service (“Your Content”). You grant us a non-exclusive, worldwide license to host, store, reproduce, and process Your Content solely to operate, provide, and improve the Service as you direct through the product. You represent that you have all rights necessary to submit Your Content and to grant this license.

Third-Party Services

The Service may connect to third-party platforms (for example social networks or email providers). Your use of those platforms is subject to their terms and policies. We are not responsible for third-party services and do not control how they process data.

Acceptable Use

You agree not to:

• Use the Service in violation of applicable law or third-party rights;
• Send spam, malware, or deceptive or harassing communications;
• Attempt to gain unauthorized access to systems, accounts, or data;
• Scrape, reverse engineer, or interfere with the Service except as permitted by law;
• Use the Service to process sensitive personal data without appropriate legal basis and safeguards;
• Misrepresent your identity or affiliation when engaging on connected platforms.

We may investigate and suspend or terminate access for conduct that violates these Terms or poses risk to the Service or others.

Subscription and Fees

If paid plans are offered, fees and billing terms will be presented at purchase. Unless otherwise stated, fees are non-refundable except where required by law. You are responsible for applicable taxes.

Intellectual Property

The Service, including software, design, and branding (excluding Your Content), is owned by Alphire and its licensors and is protected by intellectual property laws. These Terms do not grant you any right to use our trademarks except as needed to identify the Service in ordinary use.

Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT INTEGRATIONS WITH THIRD PARTIES WILL REMAIN AVAILABLE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALPHIRE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Indemnification

You will defend and indemnify Alphire against claims, damages, and expenses (including reasonable attorneys’ fees) arising from Your Content, your use of the Service, or your violation of these Terms or applicable law.

Termination

You may stop using the Service at any time. We may suspend or terminate your account for violation of these Terms, non-payment, or risk to the Service. Upon termination, your right to access the Service ends; provisions that by nature should survive will survive.

Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules, except where mandatory consumer protection laws in your country of residence apply. Disputes will be resolved in the state or federal courts located in Delaware, unless applicable law requires otherwise.

Changes

We may update these Terms from time to time. We will post the revised Terms with an updated effective date. Continued use after changes become effective constitutes acceptance of the revised Terms.

Contact

Alphire
Email: support@alphi.re
Website: https://alphi.re