Privacy Policy
Effective date: May 18, 2026
Alphire (“we,” “us,” or “our”) operates StarCaster, an online platform for audience engagement and campaign workflows (the “Service”), available at app.isitas.org and related domains. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Service.
Information We Collect
We may collect the following categories of information:
- Account information: name, email address, password (stored in hashed form), and profile or project settings you provide.
- Content and workflow data: contacts, campaigns, messages, assets, channel configuration, and other data you upload or create in the Service.
- Connected platform data: when you connect third-party services (for example social networks, email providers, or acquisition tools), we process credentials and data needed to perform actions you authorize, such as posting, harvesting public content, or syncing contacts.
- Usage and technical data: log data, IP address, browser type, device information, pages viewed, and diagnostic events used to operate and secure the Service.
- Communications: messages you send to us for support or account-related inquiries.
How We Use Information
We use information to:
- Provide, maintain, and improve the Service;
- Authenticate users and enforce account security;
- Execute workflows you configure (for example outreach, publishing, or data import);
- Respond to support requests and send service-related notices;
- Monitor performance, prevent abuse, and comply with legal obligations.
Legal Bases (EEA/UK Users)
Where applicable, we process personal data based on performance of a contract (providing the Service), legitimate interests (security, improvement, and fraud prevention), consent (where required for optional integrations), and legal obligations.
Sharing and Processors
We do not sell your personal information. We may share information with:
- Infrastructure providers that host the application and database (for example cloud hosting and managed database services);
- Integration partners you connect, solely to perform actions you request;
- Professional advisors or authorities when required by law or to protect rights, safety, and security.
Service providers are bound by contractual obligations to protect data and use it only for the purposes we specify.
Data Retention
We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data subject to applicable law and legitimate retention needs (for example backups or audit logs).
Security
We implement administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; you are responsible for safeguarding your credentials and for configuring integrations appropriately.
International Transfers
If you access the Service from outside the United States, your information may be processed in the United States or other countries where we or our providers operate. We take steps designed to ensure appropriate safeguards where required.
Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, restrict, or port personal data, and to object to certain processing. To exercise these rights, contact us at privacy@alphi.re. You may also unsubscribe from non-essential marketing emails using instructions in those messages.
Children
The Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected such information, contact us and we will take appropriate steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version with an updated effective date. Material changes may be communicated through the Service or by email where appropriate.
Contact Us
Alphire
Email: privacy@alphi.re
Website: https://alphi.re